The Challenge of Using Public Transport: Descriptions by People with Cognitive Functional Limitations
Keywords:usability, accessibility, semi-structured interviews, environment, urban areas
AbstractThis paper describes the findings of a study aiming to achieve deeper insight into reasons people with cognitive functional limitations cease to use public transport. Semi-structured interviews in combination with a qualitative content analysis were performed with nine participants. The results showed that reasons not to use public transport were to some degree a usability problem—both real and imagined. Other reasons were that participants had changed from buses or trains to other modes of transport or had psychologically adapted themselves to a new situation which meant that they did not miss using public transport.
How to Cite
Authors who publish with JTLU agree to the following terms: 1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution-Noncommercial License 4.0 that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. 2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal. 3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.